2018-01-30

Working Memo - right tone in an email

A quote I remembered long time ago is that if you work hard, it's not difficult to get a 0 to 60 score. But it is hard though to get a score from 60 to 90. To reach this range, I've set up a long term target.

Today thanks to my leader, I learn something I believe it's critical to my target score. It's about writing a memo to one of the clients. Since it's not a regular memo that I used to communicate with the client,  I made the draft, and asked for direction. When the leader reviewed them, two of three sentences were revised.

Lucky that I asked before sending out, the revised version is very different. It's more specific regarding some technical information that I did not know about. The tone was also adjusted.

🍀 I write a memo to remember today.

P.S.
I usually say, "any questions, please..."
What I learned today, "...please direct any questions to..."


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