I jumped out of my chairs when I received the phone call years ago from the owner asked me to go to work at his small company. I went through 1 writing exam and two in person interviews for a position as business assistant to the owner himself. This was not an easy offer for me, especially after landing in the country and has been looking around for a professional work for a long time.
I was wondering why the owner kept hiring the assistant with similar background. And then I realized the owner is smart, he actually sourced the product from my home country and benefited from the cost , shipping and currency exchange rate advantage back to a time ago.
His product were mostly home and garden stuff, Home Hardware is his biggest client. The assistant's job is mostly to prepare the sample and presentation before his visit to client's purchasing center.
The fun part of this job is I learned some new words linked very much to our daily live here and I enjoyed the chatting with the owner. When he was not that busy, he shared his adventure and stories from the visits in my home country.
The part that I admired about him is he can make this job simply as an interest, he has enough money for the rest of his life and expect to doing like this forever.
Until now, I still remember his word and try to remind myself always. That is "You can make mistakes, everyone make mistakes, as long as it is not critical..."
I was lucky to attend the autumn product show at St. Jacob. We spent 2 days in the warehouse, put up the exhibition shelves and took the order from shop owners from other cities and towns. Whenever there were breaks, I would walked around in the big exhibition center. Talked with other business owners and made friends. The really funny part is at the end of the show, some shop owners would happy to exchange their stuff with you. I got my two green plants afterwards from the shop located near to us, the couple were very nice and gave them to me for free.
One of the plants still survive till now, it's about 8 years ago~
2018-02-26
2018-02-24
Edge 1: Building the better self - Get ahead in 6 principles
P1. Focus on what really matters
Constantly have razor-sharp awareness of what you are doing and how it's adding value to you or to your problem.
Be extremely careful over a single word or a phrase because that really matters.
Numbers matter the most.
How to be focus and prioritize: 1) use sense of urgency and deadline, 2) creating or following the critical path of the goal, 3) linking it to money( financial impact)
P2. Start with the hard stuff in the morning
Work on the hard and painful tasks in the morning to deliver productive output.
"Early bird catches the worm". Hard stuff?
To impress someone fast, short (30-second) answers are important.
"The first day of any project needs to be as exhausting as the final day of the progress review". You need to shine in the first week because that is when most of the impression about you will be decided by all of your stakeholders - bring in as much as you physically and mentally can during this period.
2. Complete your end story line up front. - Have people to stick on your storyline, create a timeline)
3. Get all your burning questions answered. Don't say, "I will ask that later." - asking is not a sign of ignorance or weakness - 1) ask questions upfront quickly before the week is over, "risk free" period. 2) use casual setttings, ie. coffee break. 3) Try to reserve fact-based questions in the lower priority, unless urgent to know. 4) Develop a sense of priority in deciding which questions to ask.
4. Do a quick due diligence on your team members. 1) call around and check the strengths and development before project kicks off. 2) have 30-minute, one-on-one talk with each inidividaul in the first day
5. Organize all necessary meetings. - lock in all the 1st week. Like going to concert, the earlier you book, the better you seat.
6. Delegate any work you don't need to handle yourself.
Having an ending brings a sense of accomplishment and clarity. McKinsey tries to put together an end-of-the-project output image as quickly as possible such as, internally, a level of completed document is already in circulation in the first week:
Constantly have razor-sharp awareness of what you are doing and how it's adding value to you or to your problem.
Be extremely careful over a single word or a phrase because that really matters.
Numbers matter the most.
How to be focus and prioritize: 1) use sense of urgency and deadline, 2) creating or following the critical path of the goal, 3) linking it to money( financial impact)
P2. Start with the hard stuff in the morning
Work on the hard and painful tasks in the morning to deliver productive output.
"Early bird catches the worm". Hard stuff?
- It's the work you least want to do
- It's the long result, not the low-hanging one.
- It's the work you usually say you'll do in the afternoon when you have a solid three or four hours to get a good bite at it
- It's also work where you need full attention
- It's the work that is painful
- It's the work you know least how to tackle. Probably you need help. You need to launch it and think through
- It's also work than later on, if you don't start early and delegate some of the tasks, you will be stuck doing all by yourself.
Examples, it's not changing, fixing or destorying something:
- Writing your executive summary
- Creating work packages and timelines for the next three months
- Producing end output and goals
- Drafting important materials for a CEO or C-level executive workshop
- Giving new inputs to team members's work
- Draftign action emails
Tips: if hard to concentrate or get going, start by reading a business book, and reading favorite passages.
P3. Catch small signals and make a difference
Apply the Pareto analysis 80-20 rule to your everyday life.
Focus on being distinctive - follow the Pareto principle - 80-20 rule to make a huge difference from small things, such as catching a distress signal from someone.
P4. Have a 30-Second answer to everything
Form an answer beforehand by mastering the "double-clicking" techniques and coming up with short answers.
To impress someone fast, short (30-second) answers are important.
1st rule is "double-clicking": tell you enough to get you interested but not nearly enough for you to know what's happening. So you end up clicking the link to find out more. 30-second answer gives your listener the opportunity to keep refocusing the attention to the topic of his or her interest.
2nd, get in the habit of taking apart the main question. such as being asked: "how is the project coming along?", underlines 4 detailed questions:
- What is the overall project status, good or bad?
- What are one or two examples that support the status?
- What do I plan to do about any problems?
- What can the C-level executive do to help?
3rd, you need to constantly think of your answer like a dartboard "preempting the question several steps beforehand", to practice the 30-second answer:
- You develop a keen sense of what people want.
- You practice your synthesis skills
- You become a better presenter
- You subconsciously train your mind to reach the CEO level
P5. Frontload your project
Build the necessary trust and credibility by completing work as much as possible during the first week, following the basket of essentials.
"The first day of any project needs to be as exhausting as the final day of the progress review". You need to shine in the first week because that is when most of the impression about you will be decided by all of your stakeholders - bring in as much as you physically and mentally can during this period.
1. Get senior leaders to spend as much time as possible with you.
2. Complete your end story line up front. - Have people to stick on your storyline, create a timeline)
3. Get all your burning questions answered. Don't say, "I will ask that later." - asking is not a sign of ignorance or weakness - 1) ask questions upfront quickly before the week is over, "risk free" period. 2) use casual setttings, ie. coffee break. 3) Try to reserve fact-based questions in the lower priority, unless urgent to know. 4) Develop a sense of priority in deciding which questions to ask.
4. Do a quick due diligence on your team members. 1) call around and check the strengths and development before project kicks off. 2) have 30-minute, one-on-one talk with each inidividaul in the first day
5. Organize all necessary meetings. - lock in all the 1st week. Like going to concert, the earlier you book, the better you seat.
6. Delegate any work you don't need to handle yourself.
Push as much as possible during the first week. The trust, credibility, and confidence you raise will be distinctive and unbeatable. Don't wait until later; get the chance to do it whenever possible.
P6. Create the right end output image
Try to get the habit of creating the end output image aggressively to earn various stakeholders' trust early on.
Having an ending brings a sense of accomplishment and clarity. McKinsey tries to put together an end-of-the-project output image as quickly as possible such as, internally, a level of completed document is already in circulation in the first week:
Fifty pages of half-completed deck, with approximately 25 blank pags scattered throughout the document. But you see the first and last three pages are fully completed.
People don't like to wait. That's why you should learn to create an end output image all the time. If end output image, the "dummy chart", is unclear, we instantly raise the issue. People like to hear a top-down vision for the whole team to follow - have prepared the end product. End output image = blueprint or backbone or something you're trying to create. Your goal is a work in progress, but you know how it'll turn out.
Coffee or Team ~ Taste of Fondant cake
Today is a sweet day! 💛
It's surprised this shop is from a young entrepreneur, who was a pharmacy student from Markham, Ont, later developed his interest in making cheesecake. Heard that the creative talent is inspired by his families and his own travelling experiences.
From CTV online information, he is the top 5 of Canadians on Master chef Canada Season 2. This Daan Go Cake Lab is a shop that Christopher Siu is determined to make his baking dreams a reality.
We visited the shop today. The first impression was the decoration - clean and simple. Not many choices were post on the menu and post stand. But when I looked through the windows, could not move away my eyes again. At first we were just wanted to taste one or two pieces, but we finished taken 4 pieces away. Including one of their major product, the "Zen" cake. It looked like a bunch of fancy rose blooms on a green land, the little pin on each petal is so attractive. I guess that is a little point about when a happy person makes the happy food will make other people happy too.
We had a good experiences for the sweet taste and the visual attack. I could even sensed the passionate the cake makers infused. They must take this stuff from the heart.
A little pity that we chose not to sit in the shop to taste them right away with a cup of coffee or tea there. The front was a little crowded, when people line up for cakes, others may find it not that relax to enjoy the moment sitting by the window. If there is a refresh smell of tea and coffee will attract more customer too.
I am happy to find a cake shop other than J town for this type of high quality product. Thanks.

2018-02-21
Work or life ~~ we like to chat about weather ~~
Looks like the most favorite small talk topics is about various weather conditions in this city. I heard my co-workers mentioned their past experiences in coping with extreme.
The conversation including many funny stories, such as, one can not ride a bike in a snow day. When the temperature is very low, every breath come out of mouth, may get frozen at the mask. Do not lick on icy object when you see something is shinny, it will make your tongue stick on it. I remember the cold in old days when walking home from school. I stronger agree this while I was holding a post with bare hand while taking a bus for commute to work.
For all of these, I think I should promote a hot pot lunch for next team building event. So we all can enjoy the feeling of sweating inside but it's extremely cold outside.
Talking about the hot pot, I had a funny experience a day ago for the self heated portable hot pot pack bought from supermarket. This product is a smart idea. However, I could not find proper instruction anywhere. Finally, base on my own imagination, I did the right thing. The container has two layer. The top layer is for holding the food, and the 2nd layer contains chemistical that heats up the food by having reactions with tap water. After pouring water in the 2nd layer for couple minutes, food in the hot pack finally warmed and "cooked".
Alright, one suggestion to the hot pot maker: You have created a nice product in the world. Please also spend a little more time in attaching a visualized instruction. It will allow more people to enjoy your product.
The conversation including many funny stories, such as, one can not ride a bike in a snow day. When the temperature is very low, every breath come out of mouth, may get frozen at the mask. Do not lick on icy object when you see something is shinny, it will make your tongue stick on it. I remember the cold in old days when walking home from school. I stronger agree this while I was holding a post with bare hand while taking a bus for commute to work.
For all of these, I think I should promote a hot pot lunch for next team building event. So we all can enjoy the feeling of sweating inside but it's extremely cold outside.
Talking about the hot pot, I had a funny experience a day ago for the self heated portable hot pot pack bought from supermarket. This product is a smart idea. However, I could not find proper instruction anywhere. Finally, base on my own imagination, I did the right thing. The container has two layer. The top layer is for holding the food, and the 2nd layer contains chemistical that heats up the food by having reactions with tap water. After pouring water in the 2nd layer for couple minutes, food in the hot pack finally warmed and "cooked".
Alright, one suggestion to the hot pot maker: You have created a nice product in the world. Please also spend a little more time in attaching a visualized instruction. It will allow more people to enjoy your product.
Holiday Mood ~~ missing my little friend ~~
I brought a pack of sunflower seeds and came to Prince Edward Garden in a cold morning last week. I hope that I would see this little guy again. She maybe lives in a small wood, sharing a flat with her family without worry about food supply. I believe this is the best place to live in.
I visited the same spot last year where we met in early spring. I was impressed by her natural technique of peeling the sunflower seeds. She enjoyed the snacks a lot. I had a wonderful time just watching her.
Unfortunately I did not see her this year. It could be too early in the morning while she was still taking nap. I wish she is doing well in everything, Hopefully we will meet again when the weather gets warmer.
~How are you lately?
I visited the same spot last year where we met in early spring. I was impressed by her natural technique of peeling the sunflower seeds. She enjoyed the snacks a lot. I had a wonderful time just watching her.
Unfortunately I did not see her this year. It could be too early in the morning while she was still taking nap. I wish she is doing well in everything, Hopefully we will meet again when the weather gets warmer.
~How are you lately?
2018-02-20
Holiday mood ~~ Ice fishing, cold or warm ~~
We set off on December 30th 2017, and returned to home in the afternoon of January 1st, 2018.
Right before the trip, when I heard that we were going to stay two nights in the motels, I thought about contingency again and again. Finally I decided to pack a lot of stuff, including our own bed sheet and cover.
When we were on the road heading to our first resting spot, all I could say was "~~cold~~". As a backup to the backup driver, I was lucky enough during the whole trip, just sat at the rear seat and tried to look at the scenery outside. Since it was too cold, minus - 30c around, there were accumulated damp fog on the car windows as well. I wasn't able to comment much on the scenery then. Although we stopped at some resting spots in the highway, it's too cold to stay outside even one minute.
The next day, the gang arrived in the spot booked beforehand. When I was still struggling how to survive in the cold, I was told that we were having a small shed. Very surprise, it's so warm inside the shed. A wood furnace is in, so people can enjoy fishing without getting hit by extreme cold.
Well, the temperature inside was at least 15 to 20 degree. I almost forgot that we were actually sitting on the icy river, Rivière Sainte-Anne in the town of Ste-Anne-de-La Pérade. The ice could be more than 50cm thick, and outside was nearly minus - 50c. In addition to that, I really enjoyed the baked banana and sweet potato ~ Fishing was not my job.

Right before the trip, when I heard that we were going to stay two nights in the motels, I thought about contingency again and again. Finally I decided to pack a lot of stuff, including our own bed sheet and cover.
When we were on the road heading to our first resting spot, all I could say was "~~cold~~". As a backup to the backup driver, I was lucky enough during the whole trip, just sat at the rear seat and tried to look at the scenery outside. Since it was too cold, minus - 30c around, there were accumulated damp fog on the car windows as well. I wasn't able to comment much on the scenery then. Although we stopped at some resting spots in the highway, it's too cold to stay outside even one minute.
The next day, the gang arrived in the spot booked beforehand. When I was still struggling how to survive in the cold, I was told that we were having a small shed. Very surprise, it's so warm inside the shed. A wood furnace is in, so people can enjoy fishing without getting hit by extreme cold.
Well, the temperature inside was at least 15 to 20 degree. I almost forgot that we were actually sitting on the icy river, Rivière Sainte-Anne in the town of Ste-Anne-de-La Pérade. The ice could be more than 50cm thick, and outside was nearly minus - 50c. In addition to that, I really enjoyed the baked banana and sweet potato ~ Fishing was not my job.


2018-02-16
Work or life ~~ uncommon interview questions ~~
I have accumulated some interview experiences, including some questions I've been asked. They are probably not that common. And I really don't know how the hiring manager judges a candidate from diverse answers. Not much creative way that I can think of in settling them all.
I was surprised about one of the online screening questions that I've been asked recently:
>> Who's better? Spiderman or Batman?
You can answer from a variety of perspectives. Be creative! >>
Wow, the first thing jumped out of my mind was whom this guy is looking for, what kind of personality he is searching, or simply he wants to find out if someone has the "chemical" with him?
With all the question marks in my mind, I answered, '...Batman. He drives his own vehicle. In a city like Toronto, sometimes in the winter,the weather could be very bad. I think maybe it's better to have a reliable car to drive around, in stead of climbing the icy and slippery walls or areas in the cold days. Not sure if the spider net will be frozen too...'
Well, I think I did it well on this one, because I've been put through to the next telephone interview. However, I can not settle my question marks without watching his face expressions. I really want to know his reaction on the other end, smile or frawn...
I was surprised about one of the online screening questions that I've been asked recently:
>> Who's better? Spiderman or Batman?
You can answer from a variety of perspectives. Be creative! >>
Wow, the first thing jumped out of my mind was whom this guy is looking for, what kind of personality he is searching, or simply he wants to find out if someone has the "chemical" with him?
With all the question marks in my mind, I answered, '...Batman. He drives his own vehicle. In a city like Toronto, sometimes in the winter,the weather could be very bad. I think maybe it's better to have a reliable car to drive around, in stead of climbing the icy and slippery walls or areas in the cold days. Not sure if the spider net will be frozen too...'
Well, I think I did it well on this one, because I've been put through to the next telephone interview. However, I can not settle my question marks without watching his face expressions. I really want to know his reaction on the other end, smile or frawn...
2018-02-13
Work or Life ~ Presentation and Appreciation ~
Today I learned from others and myself.
The internal auditor requested backup documents for the warranty process, which contains 14 samples. My task was to download the source data and validate billing amount. I realized that I need access to three applications to retrieve the data. When I was running into the 2nd sample, something went wrong. The billing amount directly sent to client is blocked from the application. My mentor confirmed the same on his end. He then explained to me and the auditor that this piece is not allowed to distribute externally because of internal control. That's why I was not able to download the full memo to show the calculation.
We then agreed that I only provide online report data and monthly statement to show proper reconciliation as evidence.
It took me the next 3 to 4 hours to process the data. I highlight those validated amount, organized the paper by sample series, and clipped them together.
The auditor asked me a quick question after I submitted the batch to him. By that time, I thought the task was done.
30 minutes later, somebody knocked on my desk. It was the auditor. He looked at me so seriously, my first reaction was something not right again and what next... Well, very surprise, he said, '...they are very organized, so easy to follow, thank you very much...' I immediately responded with smile, "thank you very much".
This special moment made my day. It is a very important to make the people feeling proud to work with. And the way to present what you have done is equivalent to getting the task done.
The internal auditor requested backup documents for the warranty process, which contains 14 samples. My task was to download the source data and validate billing amount. I realized that I need access to three applications to retrieve the data. When I was running into the 2nd sample, something went wrong. The billing amount directly sent to client is blocked from the application. My mentor confirmed the same on his end. He then explained to me and the auditor that this piece is not allowed to distribute externally because of internal control. That's why I was not able to download the full memo to show the calculation.
We then agreed that I only provide online report data and monthly statement to show proper reconciliation as evidence.
It took me the next 3 to 4 hours to process the data. I highlight those validated amount, organized the paper by sample series, and clipped them together.
The auditor asked me a quick question after I submitted the batch to him. By that time, I thought the task was done.
30 minutes later, somebody knocked on my desk. It was the auditor. He looked at me so seriously, my first reaction was something not right again and what next... Well, very surprise, he said, '...they are very organized, so easy to follow, thank you very much...' I immediately responded with smile, "thank you very much".
This special moment made my day. It is a very important to make the people feeling proud to work with. And the way to present what you have done is equivalent to getting the task done.
Landlord and Tenant Board hearing
8:30am, arrived Hamilton and parked. This route going into city was smooth as everyone was trying to get out.
8:45am, arrived the provincial government complex, where the landlord and tenant board locates.
9am, Registeration started by matching the file # with two digit seq#. Attendees uses this seq# to sign on the attendence sheet. On the same desk, L1 update sheet is available. Then the crowd gradually moved into the hearing room and waited for the official hearing to start @ 9:30am.
9:30am, board member welcomed everyone and introduced himself. The mediator explained the mediation rules and asked if anyone in the room would like to solve the case in private discussion to get a deal. At least 1/3 of attendees left. The board member then proceeded by calling the case # for both applicant and reciceipent to come upfront for formal hearing. It's typical that the board member asked each party represent themselves in order and then made a court decision. These landlords and tenants who reached a deal, came back with mediator and informed the board member whenever there was a gap. Board member made sure all parties understand their rights and responsibilities then closed the case.
10am, representative posted a sheet outside of court room and suggested expedite hearing next door for these cases without highlighted where only 1 party signed in. Half left the room this time. I guess 99% are landlords. Another board member introduced herself and started processing the file by calling each case #. Questions being asked: how much the tenant owed, including application fee, whether the tenant still occupies the property, if tenant has been notified, what's reason for eviction and etc. A notice with 11 days to move out the property is mailed to both parties.
8:45am, arrived the provincial government complex, where the landlord and tenant board locates.
9am, Registeration started by matching the file # with two digit seq#. Attendees uses this seq# to sign on the attendence sheet. On the same desk, L1 update sheet is available. Then the crowd gradually moved into the hearing room and waited for the official hearing to start @ 9:30am.
9:30am, board member welcomed everyone and introduced himself. The mediator explained the mediation rules and asked if anyone in the room would like to solve the case in private discussion to get a deal. At least 1/3 of attendees left. The board member then proceeded by calling the case # for both applicant and reciceipent to come upfront for formal hearing. It's typical that the board member asked each party represent themselves in order and then made a court decision. These landlords and tenants who reached a deal, came back with mediator and informed the board member whenever there was a gap. Board member made sure all parties understand their rights and responsibilities then closed the case.
10am, representative posted a sheet outside of court room and suggested expedite hearing next door for these cases without highlighted where only 1 party signed in. Half left the room this time. I guess 99% are landlords. Another board member introduced herself and started processing the file by calling each case #. Questions being asked: how much the tenant owed, including application fee, whether the tenant still occupies the property, if tenant has been notified, what's reason for eviction and etc. A notice with 11 days to move out the property is mailed to both parties.
2018-02-09
Memories of South Africa ~ How lovely they are ~
In my common sense "Africa" and "penguin" are contradicted. actually African penguins, the smallest and cutest of penguin families, do live in the South Africa coastline. They are the gifts of the earth! I never think about that I can watch them, any penguin at all, such close. So close that I really want to give them a hug. However, they are under protection where tourisms like us can get close enough to observe their live but far enough not to intefere them. My friend told me that in the past their eggs were stolen. After that, the government set up conservation area and see tickets as protection fund. Fences were built along the coast. Now they can freely bask in the sun or rest under the rock on their private beach. See how many of these lovely creatures right now. :-)
All beings live well together.

All beings live well together.

2018-02-08
Memories of South Africa ~ go to the seaside
I live in an area where has big lakes, green land in summer and white land in winter, while the city I grew up has fabulous tropical coastline. So I always has home sick of the scenery of blue blue blue ocean under the sun.
When I first standed our feet on the sand of South Africa seaside, I had a feeling coming back to my childhood. I walked and also ran on the sand, stepped into the water, picked up shells...tried to do everything I used to do as a kid...All of these were the best of the journey...
When I first standed our feet on the sand of South Africa seaside, I had a feeling coming back to my childhood. I walked and also ran on the sand, stepped into the water, picked up shells...tried to do everything I used to do as a kid...All of these were the best of the journey...
2018-02-07
Work or Life ~ Never assume ~
'Never assume' is a word I learned a long time ago. Back to the year when I was working at the fabric technology firm, one of the key mottos the senior taught was never ASSUME during the work.
It took a long while then I realized how true it is. No mattter how a product is designed and completed by high-tech material and assembling process, a tiny component which is not fully tested or certified, would ruin the performance and kill the whole thing. I figured out from those past experiences that one should never assume until finding the fact to prove.
Since then, I always carry this word with while taking on jobs or projects. And I learned again after I finally completed the reconciliation this time. It usually cost me at most 2 full days to clear 5000 records in all accounts to be verified.
It seems after a long Christmas holiday, everyone had a good rest. We should all have high energy back on task. It shouldn't have any hard fruit for me to reconcile the bookings in January.
I was wrong. The 1st day was like walking in a jungle. I have a huge variance (over half million)with multiple mis-matches in the book. At first I found an incorrect transaction between business account and investment account, but the amount is very small - about 90 dollars. Several hours later, thanks for my mentor, he helped me clear the postdate error record for accrual payrolls. These two corrections reduced half million to a smaller amount. Then I begun to dive in deep ocean, because no more assumption proved helpful in searching any suspect numbers. I was drowned in the salty water. Lucky enough, before the day end, I found a duplicate booking, and successfully reduced the variance to several thousands.
Day 2, although I cleared out several minor errors, the situation was getting worse. Small amounts could be anything or everything. That means the only way to find out is to search line by line. Well, if that's the case, do it earlier is better than later. The whole morning I just sat in front of the screen without moving my butt, scanning all the SAP bookings, excel worksheets, payment details, wired details and statements. I tried to look through each number. Co-workers also helped randomly check their bookings in case anything in their baskets is a good match.
It's really the most difficult 4 to 5 hours since I have taken on this role until I finally realized the unusual wired out dollars. Nobody noticed that this invoice was a refund, instead of a payment, as indicated as a fine print at the bottom. The payable colleague just simply followed the summary approval sheet and wired the payment out of the pocket.
What a release on me after confirmation and adjustments on the entries.
To the point, what I learned a lot from this exercise including, firstly never assume, secondly never assume and finally never assume!
It took a long while then I realized how true it is. No mattter how a product is designed and completed by high-tech material and assembling process, a tiny component which is not fully tested or certified, would ruin the performance and kill the whole thing. I figured out from those past experiences that one should never assume until finding the fact to prove.
Since then, I always carry this word with while taking on jobs or projects. And I learned again after I finally completed the reconciliation this time. It usually cost me at most 2 full days to clear 5000 records in all accounts to be verified.
It seems after a long Christmas holiday, everyone had a good rest. We should all have high energy back on task. It shouldn't have any hard fruit for me to reconcile the bookings in January.
I was wrong. The 1st day was like walking in a jungle. I have a huge variance (over half million)with multiple mis-matches in the book. At first I found an incorrect transaction between business account and investment account, but the amount is very small - about 90 dollars. Several hours later, thanks for my mentor, he helped me clear the postdate error record for accrual payrolls. These two corrections reduced half million to a smaller amount. Then I begun to dive in deep ocean, because no more assumption proved helpful in searching any suspect numbers. I was drowned in the salty water. Lucky enough, before the day end, I found a duplicate booking, and successfully reduced the variance to several thousands.
Day 2, although I cleared out several minor errors, the situation was getting worse. Small amounts could be anything or everything. That means the only way to find out is to search line by line. Well, if that's the case, do it earlier is better than later. The whole morning I just sat in front of the screen without moving my butt, scanning all the SAP bookings, excel worksheets, payment details, wired details and statements. I tried to look through each number. Co-workers also helped randomly check their bookings in case anything in their baskets is a good match.
It's really the most difficult 4 to 5 hours since I have taken on this role until I finally realized the unusual wired out dollars. Nobody noticed that this invoice was a refund, instead of a payment, as indicated as a fine print at the bottom. The payable colleague just simply followed the summary approval sheet and wired the payment out of the pocket.
What a release on me after confirmation and adjustments on the entries.
To the point, what I learned a lot from this exercise including, firstly never assume, secondly never assume and finally never assume!
2018-02-02
Memory of South Africa ~ Rain, Sun and Animals
This is a national safari in the Pilanesberg National Park next to the country's most famous gambling resort - the Sun City.
We took the long carriage jeep into the wild. Received sunshine blessing at the beginning, then pouring rain, and finally sunshine again~~~ well, we we were, a huge mountain area with grassland.
As the first time to touch the soul of Africa, I could not believe how beautiful the scenery it was, and I had those wild ones in my picture too! Let them tell the stories themselves~
We took the long carriage jeep into the wild. Received sunshine blessing at the beginning, then pouring rain, and finally sunshine again~~~ well, we we were, a huge mountain area with grassland.
As the first time to touch the soul of Africa, I could not believe how beautiful the scenery it was, and I had those wild ones in my picture too! Let them tell the stories themselves~
2018-02-01
Coffee or Tea ~ Taste of French
For the 2nd year in a row I have the honor to join the event - Winterlicious in Toronto. It's so nice that the team building organizer booked a table in the restaurant of AUBERGE DU POMMIER.
When we arrived the lobby, a waiter gently and nicely helped hang our coat in the closet. It was a good start and I was impressive. A little regret that I have more formal dressing like our leader, who is wearing suit for the lunch.
It was a proper French lunch in three courses. I ordered the carrot soup, chicken and Oliver oil cake dessert. Because of the atmosphere and the food I enjoyed a lot, when I footed my own bill, I said to myself, "what a Canadian experience, it's worthy!".......
When we arrived the lobby, a waiter gently and nicely helped hang our coat in the closet. It was a good start and I was impressive. A little regret that I have more formal dressing like our leader, who is wearing suit for the lunch.
It was a proper French lunch in three courses. I ordered the carrot soup, chicken and Oliver oil cake dessert. Because of the atmosphere and the food I enjoyed a lot, when I footed my own bill, I said to myself, "what a Canadian experience, it's worthy!".......
Subscribe to:
Posts (Atom)
Blog Archive
-
▼
2018
(59)
-
▼
February
(14)
- Work or life ~~ this work is really fun ~~ ELA
- Edge 1: Building the better self - Get ahead in 6 ...
- Coffee or Team ~ Taste of Fondant cake
- Work or life ~~ we like to chat about weather ~~
- Holiday Mood ~~ missing my little friend ~~
- Holiday mood ~~ Ice fishing, cold or warm ~~
- Work or life ~~ uncommon interview questions ~~
- Work or Life ~ Presentation and Appreciation ~
- Landlord and Tenant Board hearing
- Memories of South Africa ~ How lovely they are ~
- Memories of South Africa ~ go to the seaside
- Work or Life ~ Never assume ~
- Memory of South Africa ~ Rain, Sun and Animals
- Coffee or Tea ~ Taste of French
-
▼
February
(14)