Work or Life ~~ Commerce Valley Drive West ~~ 8 ~~ aligned strategy

Many years ago I learned from Virender, my mentor, and the first supervisor. He told me his secret to success was 'to treat Every day as a new opportunity. Set high goals and work with people who share your passion for doing their best.' I've always remembered that advice and try to live with it every day.

AT& T's vision is to connect people where they work and live. To fulfill this vision, everyone in the team thrives to provide the best solution and service for the customer.

Service is one of the key contributors to customer satisfaction. If a customer does not receive a level of service that meets or exceeds his or her expectations, the customer won't stay long. Existing customer testimonies may affect potential customer decisions.

I never assume our customers are satisfied with everything, so I do my best to follow up with each PO and shipment. This feedback has provided valuable insight into the quality and characteristics of our services. Customers appreciate this kind of follow-ups, especially when something hasn't gone right and we still have the opportunity to fix it.